For orders placed before 7am AEDT, we endeavour to process the same business day. Orders placed after 11am AEDT will be processed the next business day.

During sale events and new collection launches, there may be a slighly longer processing time.

All Auguste orders are hand-picked and packed with love from Byron Bay, Australie.

You can choose between a refund or a credit note on full priced items.

• Item(s) Due to health and safety reasons, we are unable to process any refunds.  We're confident our premium curated products selection will meet or exceed your expectations but if theres any issue with your product and you want to exchange or discuss it - please contact our support team at officialkayaura@gmail.com and we will respond within 48 hours to assist with the process. 
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.